FORT MYERS, FL — October 20, 2011 — Today, Harvey Software, Inc. shared information about how using address verification and automated correction in their CPS™ multi-carrier shipping software can help a company reduce additional charges from the major carriers as well as increase efficiency in the shipping department. Address errors cost businesses in undeliverable packages, delayed deliveries, address correction fees and annoyed customers. Using address verification guards against address problems at that critical time when a package is being shipped. The best address verification systems check not only for bad addresses but also correct an address, standardize the address format for more efficient package delivery, and check for the commercial or residential status of an address. In addition to savings and convenience, correct addresses assist in on-time delivery, resulting in satisfied customers who are more likely to return for future purchases.
“Address mistakes create dissatisfied customers and increase shipping costs. We can help shippers reduce or eliminate those problems. Our Address Verification Module (AVM) for our Computerized Parcel System (CPS™) multi-carrier shipping software works for shipping with UPS®, FedEx® and USPS®, including shippers using Internet postage,” said Bob Sansone, Director of Sales at Harvey Software. “Address correction fees by themselves can cost a lot of money. One carrier charges $10 per box for ground service corrections, and the cap for express service corrections can be as high as $77 for a multi-piece shipment! A few mistakes a month add up fast,” explained Mr. Sansone. “These errors can be prevented by a company’s shipping software. If the AVM makes just a couple of corrections per month, it pays for itself with the money saved,” explained Mr. Sansone.
“That’s just the start. The commercial or residential address status is critical when you choose between the carriers due to the carriers’ residential delivery surcharges. CPS reports precise shipping rates and can even be configured to select the best service automatically for every package. This prevents another surprise charge on the carrier invoice, that of shipping to an address which you thought was commercial but is really residential,” continued Mr. Sansone. “Nothing frustrates a customer more than an order that is not delivered when expected. Add to this the increased cost from the carriers for address correction and residential delivery surcharges, and the conclusion is obvious—more expensive shipping costs and dissatisfied customers,” stated Mr. Sansone. “When a retailer delivers their products to the right place at the right time, their customers are more likely to return to purchase again. With AVM from Harvey Software, retailers know their products always go to the intended address and increase their customers’ satisfaction,” concluded Mr. Sansone.
About Harvey Software, Inc.
Harvey Software is an established, leading developer of globally ready, multi-carrier shipping software solutions, providing businesses with shipping solutions since 1983. Harvey Software's premium shipping solution, the Computerized Parcel System (CPS™) increases profits, boosts domestic and international shipping efficiency, reduces shipping expenses and eliminates the inefficiencies of single carrier software systems. CPS is a FedEx® Compatible Solution, is UPS Ready®, USPS® certified and works with Internet Postage. CPS can be purchased, downloaded, installed, and supported all over the Internet.
For additional information about this release, contact Cary Cobb, Director of Digital Marketing, Harvey Software, Inc., 7050 Winkler Rd. #104, Fort Myers, FL 33919, 800-231-0296, http://www.HarveySoft.com/. We make logistics easy.
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